Quick. Clean. Fresh.
Your laundry delivered in 24h
“I’ll be leaving my clothes for pickup and delivery at the back door. Enter through the side gate and you’ll see the covered back door just up the stairs.”
PICK UP & DELIVERY TIPS
Keep it Simple & Consistent
Miscommunication happens when things get complicated. Our drivers are all employees that stick to their routes daily. Just like your mailman and UPS driver, our drivers get in a rhythm after they get to know your pickups and deliveries.
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Instead of changing it up weekly, you’ll find better, more consistent results if you keep your designated laundry location the same from order to order.
PICK UP & DELIVERY TIPS
Choose a Hidden Spot
If you’re worried about your clothes, you’re only human. We care about your clothes just as much as you. And, we would hate to see anything happen to them.
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Unfortunately, porch theft is a thing. And, while we have never had a stolen laundry order, you may want to make an effort to be a little discrete with your designated pickup and delivery notes.
“Laundry bags are just to the left of the front door behind the blue porch chairs.”
PICK UP & DELIVERY TIPS
KEEP IT CLEAN
Keeping your laundry pickup and delivery spot clean might not matter much when we are picking up, but it DEFINITELY matters when we’re delivering your clean laundry.
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By sweeping or cleaning your designated laundry delivery location, you’re helping us make sure that we deliver your laundry as clean as possible.
PICK UP & DELIVERY TIPS
Check Photo/Signature Confirmations
When our drivers deliver your clean laundry, you get a text message notification with a link to a picture of the delivery. Clicking on the link to view the photo is the best way to make sure your clothes get to the right spot.
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If you click the link to view the laundry delivery photo, you’ll be able to text the driver suggestions in real-time. We’re happy to work through the details with you while we’re delivering the clothes.
